Post-Closing Audits

Dynamic Doc Hub

Indecomm offers a comprehensive post-closing solution to settlement agents and vendor managers. We leverage our web-based production platform Dynamic Doc HUB (DDH) to perform post-closing audits. DDH gives our clients a real-time view of this time-sensitive process, while facilitating communication and resolution between our team and our clients' teams.

Our Post-Closing Process

The notary has instructions to send us the closing documents directly from the closing table. Upon receipt, we image the documents, perform an extensive audit as per the pre-defined checklist, and flag any exceptions, all within Indecomm's Dynamic Doc HUB (DDH). The client can then address the exceptions online. After loan funding, we perform our recording service. Once the mortgage is successfully recorded, we produce the policy, print it, and ship the recorded mortgage and policy to the client or the custodian.

5. Shipping and Delivery

  • Produce & deliver policies to beneficiaries

  • Deliver lender package to lender

  • Deliver recorded mortgage & final documents to custodian

4. Mortgage Recording

  • Pre-recording prep and QC

  • Send documents for recording

  • Manage Exceptions/Rejects

3. Pre-Funding Quality Control

  • Review lender's instructions and post-close checklist

  • Perform pre-funding QC

  • Clear available orders to fund

2. Sort and Scan Package

  • Sort, stack, and scan documents

  • Upload closing documents

  • Send documents for review

1. Receive Closing Package

  • Receive UPS and FedEx packages

  • Review Documents

Indecomm clients experience a number of benefits from outsourcing their post-closing function.

Reduced handling

Indecomm eliminates multiple touch points between notary to post-closing to recording to policy production. This speeds up the process and reduces the potential for service-level lapses.

Real-Time status

Using Indecomm's Dynamic Doc HUB (DDH), we provide a real-time view into the status of the closing documents and the related exceptions so that our client can address them in a timely manner and ensure the timely and accurate funding of the loan.

Easy Transition from Post-Closing to Recording

The direct transition from the post-closing audit step to recording ensures that no time is lost from the time the loan is funded to the time the loan is sent to the county for recording. This is why most of our recording clients have engaged us to perform the post-closing audit function as well.

Variable pricing model

We not only lower, but also convert the entire cost structure associated with the post-closing function into a 100% variable model. This helps tremendously to manage the cost structure and create scalability in this turbulent mortgage market.