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Learning Infrastructure Management

learning_infrastructure_management

For larger engagements, such as sales and client training portals, we dedicate a team to manage the learning infrastructure which manages the following activities:

Administration

  • Add users to the system
  • Edit or create a certification or curriculum/training plan in the system
  • Add course content to the LMS
  • Assign content to users
  • Perform LMS administration tasks
  • Generate reports

Content

  • Add, delete, or edit content on the LMS
  • Program and SCORM courseware testing
  • Trouble-shoot and repair problems in the configuration of a program or course
  • Test courseware against standards
  • Test write-back functionality of compliant courseware, using SCROM or AICC protocols

Applications

  • Code updates as required
  • Fixing reported bugs and broken links
  • Monitor site performance

Learners

  • Navigation issues
  • eLearning course launch
  • Assessment scores